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hiddentrue

Advanced Set advanced options for promotion codes.

Overview 

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You can set advanced options for your promotion codeAdvanced options provide further settings for promotion codes. The Advanced Options section is available displayed after you save your a promo code is saved.


To access Advanced Options:

 Navigate  While in the saved promo code, navigate to  OptionsEdit Advanced Options

OR

If editing an existing promo code, scroll down its page and open the collapsed Advanced Options section.


Misc 

  • Status - determines the current status of the promo code
    - Active: the promo code has not been disabled or deleted. NOTE - is live on your site and can be used by customers. It has not been disabled or deleted. 
    - Disabled: the promo code cannot be used by customers but can be switched to 'Active'
    - Deleted: the promo code is deleted from use altogether and is kept for historical records only. (NOTE - A deleted promo code can be undeleted to 'disabled' and then reactivated.) 

  • Criteria Fail Remove promo Promo Code
    - ON: the system automatically removes the promotion code promo code is automatically removed from the cart when the contents get updated and promo requirements are no longer met. Users will have to must re-enter the promo code if they want the code to be applied;
    - OFF: the promo code is still remains in cart and if the cart when requirements are not met, If contents get updated and requirements are now met, it will be (re-)applied. 

  • Not Applicable With Other Offers;
    - ON: limits the promotion code from being promo code cannot be used when other promotion promo codes are already applied to the order;
    OFF: promo code will can be applied used when other promo codes have been applied to the order. 

  • Free Product To Be Added in Pronto - (applies only for Promo Codes that add a free product).

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    titleClick here for further details...

    For Promo Codes where a free product is givenwith free products, you have the option of adding the free product on your website online when the order is submitted or in the ERP (Pronto) when the order is integrated. To select the option you require, toggle Toggle 'Free Product To Be Added in Pronto' ON or OFF. Default: OFF

    Image RemovedImage Added

    Depending on the the option selected, In the order placed, received and confirmation emails will display , how the free product differentlywill be displayed depends on the option selected

    • If toggled When OFF, the free product is added on your websiteonline. In the emails to the customer about the order, the free product appears as an item with a cost of $0.00 in the product order line of your Order Summary
      .
    • If toggled When ON, the free product is added in the ERP. When you toggle ON the option, you will be asked to confirm you want the free product added in the ERP. Clicking Confirm enables the ERP option. 

      NOTE - Scroll up to the 'Free Product' fields. The fields are now empty and disabled. The free products you previously added for this promo code still apply.  

      The Order Placed, Received and Confirmation emails by default will not display the free product separately in the an order line in Order Summary. 
        
      To add a note line about the free product in the Order Summary section, toggle ON the 'Show Note Lines on Individual Lines?' option in the Email Order Summary widget in any applicable email template (e.g., Order Received, Order Placed, Order Confirmation). When enabled, the The Promotion Code and Description will be added to the Order Summary.


      NOTE - The For the free product and quantity to appear as an order line item in the sales receipt, they must be added to the sales order manually in Pronto once it has been integrated for the free product to appear as a product line item in the sales receiptafter integration


  • Postcode Exclusion List - (for free freight promo codes only) If required, enter single postcodes and/or postcode ranges (each comma-separated) to exclude. It is recommended you follow Follow Australia Post's four digit conventions so a three digit code would be '0200' instead of '200'.  


Roles

This section allows you to include Include or exclude the promo code when a User is a specific Role(s). Settings are based on whether they customers are trade customers ( B2B), consumers ( B2C ) or both.   

  • Applied To: Select the customer group: B2B, B2C or both.
  • Roles: (For versions 4.31+) This allows you to further limit Specify Role(s) for the selected customer group(s) at Role level. Add the targeted Roles. Click Add Role , then in the dropdown, select the Role. If another role is needed, repeat this step. IMPORTANT- For selection(s) added Roles to be valid, they must fall under the customer group added in 'Applied To'.   
  • Promo active for all roles excluding the ones listed above: If OFF, the added roles can use apply the promo code. If ON, the added roles cannot use apply the promo code. 


Usage Limits

You can limit Limit the maximum number of times the promo code can be used. Leaving these limits at the default 0 = unlimited use by all

- User Usage Limit: limit the number of times an individual User user can apply the promo code

- Customer Usage Limit: limit the number of times an individual Customer Code can apply the promo code

- Global Usage Limit: limit the total number of times the promo code can be used site-wide. 

- User List: (For versions 4.10+) You can also specify one or more users (comma-separated list) who can use the promotion code. NOTE - If one or more users are added, any user not in this list cannot apply the promo code to their order.


Messages

Default messages to the user when they enter the promo code users are set at the promotion code feature level. These can be overridden for this particular promotion here. If these are left blank, the defaults will be usedLeave blank to use defaults.

  • Promo Code No Longer Applies Message: Notification displayed Displayed when the promo code previously successfully applied is no longer valid because the cart contents have been changed.
  • Promotion Code Error Message: Notification displayed Displayed when the cart contents are not eligible for the promo code, e.g., the cart value is not high enough or the minimum quantity has not been reached.
  • Promotion Code Applied Message: Notification displayed Displayed when the cart contents are valid for the promo code.

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Minimum Version Requirements


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Prerequisites


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The Promotion Codes feature must be enabled for your website.


Self Configurable


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Yes


Business Function


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Promotions


BPD Only?


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MultiExcerptNameBPD Only

Yes


B2B/B2C/Both


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MultiExcerptNameB2B/B2C/Both

Both


Ballpark Hours From CV (if opting for CV to complete self config component)


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MultiExcerptNameBallpark Hours From CV (if opting for CV to complete self config component)

Contact Commerce Vision


Ballpark Hours From CV (in addition to any self config required)


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MultiExcerptNameBallpark Hours From CV (in addition to any self config required)

Contact Commerce Vision


Third Party Costs


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n/a


CMS Category


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Campaigns & Promotions → Promotion Codes


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