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Excerpt
hiddentrue

Apply a filter to customer account

Modify Account Selection functionality to allow selection options to be filtered on based on custom criteria. 

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Warning Notes adds a popup message against a customer account and display for internal users when a record is selected for editing or when a new user is added or approved in CMS. The message can contain any relevant information such as business rules that apply to the customer, default user budget limits, settings that should not be modified, etc.


Warning notes are can be added in Customer Maintenance and displayed when the record is selected for editing. The warning note can be used to display any business rules that may apply to the customer such as, 'Do not activate or modify - Contact Igor on 1234567 for more details.'  Below is an example:

Sample Warning NoteImage Added 

First, enable Warning Notes:

  1. In the CMS or on the website, navigate to SettingsSettings (/zSettings.aspx).

  2. On the General tab, find and tick the Enable Customer Warning Note checkbox.

  3. To save the setting, click the Update button.


Now, add a Warning Note:

  1. In the Customer Maintenance screen (/CustomerMaintenance.aspx), search for the required customer.

  2. Click the Customer Details tab.

  3. Click Modify.

  4. In the Warning Note field, enter the warning text.
    Image Added
  5. To save it, click OK.


Info

Warning Notes are available from version 3.51 onwards.



Related help

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max5
spacesKB
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cqllabel in ("user-admin","customer","user-website") and type = "page" and space = "KB"
labelsuser accounts