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| The Customer Self Service eCommerce Platform allows a copy of Add additional hidden recipients for the 'Order Confirmation' email to be sent to additional recipients (for example a, e.g., Customer Service team ), to advise that a new order has been placed and successfully integrated. |
Most site administrators will already
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receive an 'Order Placed' email
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generated when the order has been submitted online. Receiving a copy of the 'Order Confirmation' email is a popular option because the template contains information such as the Debtor Code and ERP Sales Order Number.
The email confirmation copy is enabled at the Role level.
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BCC 'Order Confirmation' emails to additional recipients. |
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