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- Online
- A new user registers on your website.
- If their default role matches your User Debtor criteria, a new PRONTO account is automatically created.
- The web user logs in and updates their details (billing address, phone number).
- On integration, the PRONTO record is also updated.
- The web user enters your retail location one of your physical store locations and makes a purchase.
- At the point of sale, their email address is queried and the transaction is linked to their PRONTO customer account, ensuring order history data is complete.
- The web user logs in and navigates to the Order History page.
- All orders, both online and in store, are visible in the user's history.
- In Store
- A new customer enters your retail location and makes a purchase.
- At the point of sale, a new PRONTO account is created.
- On integration, a linked web user is also created.
- Your new customer is sent an email advising them of their login details.
- The customer logs in and can now:
- update contact and delivery information
- view Order History
- purchase online
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