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Multiexcerpt
MultiExcerptNameAre the image's colours off?


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titleQ: I uploaded an image but on our website, the image's colours are different from the original's. Why? 

A: There are a number of factors that affect the rendering of colours for images on your website, e.g., different browsers.

One common issue relates to the colour mode set for the original image. You might have edited and saved the image in CMYK colour mode, which is typically used for print. During the CMS upload, the mode will be converted to RGB for online display. This process might result in the colour changes you're seeing. So when designing an image for your website, make sure the colour mode is set to RGB in the first place.

Here is an article that may provide useful information.

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Customers

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Completed ordersCustomersCompleted orders
Customers

Multiexcerpt
MultiExcerptNameWhy are my customers' completed orders still in their Order History?


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title Q: On my customer's Order History screen, I see orders that already have the status: Completed Orders. Will such orders disappear from this screen and move to Account Enquiry or Pay Accounts? If so, how long after an order is completed is it moved?

A: If you have Administrator rights, you physically can change a user's linked account from a B2C to a B2B one. But you should never do it. B2B customer accounts may have access and permissions to other customers and users, and changing this can result in security issues. For example, 


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Orders

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Completed orders
Completed orders

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