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The process of bulk importing User Customer records is similar to importing user customers. User Customer records are typically used when a user is associated with more than one customer account. To bulk import user customers, the user ID (EmailAddress) must already exist as a website user.


Field NameField Description
EmailAddress*User ID (in most cases, the User ID is the user's email address)
CustomerCode*Customer account code
InitialRole*Initial user role
ApprovalLimit*Approval Limit. The maximum order limit this user can approve.
OrderLimit*Order Limit. The maximum amount this user can order before approval is required.
ReqLimit*Requisition Limit. The maximum amount of an order for this user in this customer account. 
ApprovalGroupIf approval groups are used for this customer, enter the Approval Group code assigned to this user.
ApprovalMinimumEnter the minimum amount this user can approve.
HideInAccountSelectEnter 'Yes' or 'No'. If 'yes', this customer account will be hidden from selection and account switching when the user logs onto your website. 

User ID

The required CSV template is provided here or you can create one yourself. 

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The process of bulk importing User ID changes to user records is similar to importing user customers.


Field NameField Description
Current User ID*Current user ID (in most cases, the User ID is the user's email address)
New User ID*New user ID
New Notify Email AddressLeave blank if the email address will remain the same


The required CSV template is provided here or you can create one yourself. 

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The process of bulk importing User deletions, activations and inactivations is similar to importing user customers. NOTE - A user can be deleted from a particular customer account only if they have no active orders and they are associated with more than one customer account.

Field NameField Description
EmailAddress*Current user ID (in most cases, the User ID is the user's email address)
CustomerCodeEnter the customer code if you wish only to remove the user from this customer account. NOTE - You cannot enter a customer code and permanently inactivate a user at the same time. 
IsPermanentlyInactiveEnter 'I' for Inactive and 'A' for Active. Leave blank if deleting user from a customer account via the CustomerCode field.
IsPermanentlyInactiveNoteIf permanently inactivating the user, enter a note if you wish.


The required CSV template is provided here or you can create one yourself. 

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