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Info
iconfalse
titlePrerequisites
  • Merchant account with Azupay
  • Your Azupay Secret and Distributable keys

Overview

The PayID solution by payment provider Azupay is integrated into the CV ecommerce platform. Once enabled, it can be offered to customers as an order payment option at checkout.    


About PayID and Azupay

PayID is an electronic bank transfer payment option that completes bank-to-bank payments more quickly than standard direct debit, often in real-time. It also provides a bank transfer option that does not need the payee's bank account details. You may have used PayID before when you logged into your bank account and paid  someone by just entering their account-linked mobile phone number.  Learn more: PayID



Azupay's PayID solution has adapted PayID to suit business use. Learn more: Azupay PayID



Integration of Azupay PayID on the CV ecommerce platform means:

  • PayID can be offered as a payment option at checkout
  • a PayID payment is linked to an order, minimising the need to reconcile bank transfers to orders
  • payment and order statuses are automatically updated on receipt of Azupay payment status updates.        



Panel

On this page:

Table of Contents


Customer Experience

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Step-by-step guide

Enable Azupay PayID

  1. In the CMS, go to Settings → Settings → Feature Management → Payment & Checkout → EFT, BPAY & PayID Payments.

  2. Click Configure.


  3. In the EFT, BPAY and PayID Payment Settings page, click on the Azupay tab.

  4. Toggle ON Enable/Disable PayID payment on your site. TIP - Use the Override system to enable PayID for a restricted set of users. 

  5. In Payment, set to Orders Only.

  6. In Mode, set to Sandbox if testing or Production for PayID to be live.

  7. In Azupay Webhook End Point, enter the following: /api/AzupayWebHookHandler

  8. Depending on what was entered in step 6, go to Production Settings or Sandbox Settings.

  9. Enter the Settings for either Production or Sandbox. NOTE - These details come from Azupay.
    Client ID
    API Secret Key
    API Distributable Key
    URL - NOTE - Sandbox URL is: https://api-uat.azupay.com.au/v1

    Warning
    titleProduction API Secret Key

    The Production API Secret Key must be stored and handled carefully. Azupay recommends that the key be visible only to authorised users in your organisation. The Secret Key can be used to make outbound payments to any Australian bank account.



  10. (optional) In Payment Description, enter a description that will be included in transaction details of payments customers make. NOTE - Your business name and the order number automatically populates.
        
  11. In Order PayID Expiry, enter how long (in minutes) a generated PayID is active before it is deactivated.

    Info
    • A minimum of 1440 minutes (24 hours) should be entered. This ensures the PayID remains valid should there be delays in payment processing. For example, payment response may be delayed due to security checks by the customer's bank. Azupay automatically deregisters a PayID after 48 hours of no response. 
    • Regardless of the PayID Expiry entered here, the CV ecommerce platform will request PayID deactivation if the user's session ends without a response from Azupay.


  12. Save the settings. At the top of the page, click Save.

  13. To test the settings entered can successfully communicate with Azupay, click Test Settings.  


Edit Email Templates and Settings (optional)

PayID payment notifications are automatically sent to customers who paid by PayID and their payment is in a specific status. 

  • PayID Payment Successful - Payment is confirmed by Azupay as 'completed'; a pending payment has been changed from 'pending' or 'waiting' to 'completed' manually in Release Payments.
  • PayID Payment Pending - The customer has clicked the 'Confirm Payment' button in the Azupay modal during checkout BUT Azupay has not verified payment is 'completed'.   
  • PayID Payment Unsuccessful - A pending PayID payment never received a 'completed' status from Azupay and the PayID has been deregistered; the payment has been changed to unsuccessful manually in Release Payments

You can access each email template from this page by clicking on each template. 

General Email Settings

  1. Default Payment Email Subject - This adds a phrase that appears in the Subject line of all PayID emails. Default: PayID Payment for {0}
     {0} - placeholder for Sales Order Number

  2. BCC Emails to Internal Recipients (optional)
    1. Toggle ON Send PayID Emails to Internal Recipients
    2. Type in an email address, then press Enter. TIP - Multiple email addresses can be added.

  3. To save these settings, at the top of the page, click Save.



Related Resources

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