...
| Excerpt |
|---|
From time to time, your B2B customers may have products on backorder with you. Browsing your site, they might be inclined to place another order for their backordered product, forgetting that it's already due to be delivered once it's back in stock. While another order placed is good for business, a costly return when the customer realises they've over-ordered is not. Fortunately, an option exists to display the quantity of backordered product a customer has as they browse the site. The 'quantity on backorder' can be shown on the product list (search results, category browsing), the product detail page, and the order lines (cart). Using this functionality, the quantity of product a customer has on backorder (sales order status 11), can be clearly displayed. |
...
| Product List | Product Detail |
|---|---|
|
|
Step-by-step guide
Before you begin, you'll need the setting enabled for your site. Displaying a customer's backordered quantity for every product entails additional performance overhead. Contact Commerce Vision to switch this flag on for you.
...