Overview
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Customer Self Service allows for easy online order tracking, where users can search for specific orders, filter by date, product, order status, and so forth. |
The order tracking page displays a list of orders and related data such as current order status, order date, and order total.
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- Login as an Administrator.
- Navigate to 'Content' --> 'Menu Editor' (/zMenus.aspx).
- Select the required Menu Code via radio button.
- Click 'Parent Items'.
- Select the required Menu Item Code via radio button.
- Click 'Menu Items'.
- Add OrderSearch.aspx as a new menu item. See Adding a new menu item for further details.
Related articles
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| showLabels | false |
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| max | 5 |
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| spaces | KB |
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| showSpace | false |
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| sort | modified |
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| reverse | true |
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| type | page |
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| cql | label = "orders" and type = "page" and space = "KB" |
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| labels | orders |
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Additional Information
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| MultiExcerptName | Additional Info |
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With order tracking enabled, it's possible to customise the order status descriptions that users see. Refer to How to customise Order Status descriptions for further information. |
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Related articles
| Content by Label |
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| showLabels | false |
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| max | 5 |
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| spaces | KB |
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| sort | modified |
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| showSpace | false |
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| reverse | true |
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| type | page |
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labels | orders| Minimum Version Requirements | | Multiexcerpt |
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| MultiExcerptName | Minimum Version Requirements |
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| 3.65.00 |
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| Prerequisites | |
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| Self Configurable | | Multiexcerpt |
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| MultiExcerptName | Self Configurable |
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| No |
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| Business Function | | Multiexcerpt |
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| MultiExcerptName | Business Function |
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| Marketing |
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| BPD Only? | |
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| B2B/B2C/Both | | Multiexcerpt |
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| MultiExcerptName | B2B/B2C/Both |
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| B2B |
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| Ballpark Hours From CV (if opting for CV to complete self config component) | | Multiexcerpt |
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| MultiExcerptName | Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Contact CV Support |
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| Ballpark Hours From CV (in addition to any self config required) | | Multiexcerpt |
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| MultiExcerptName | Ballpark Hours From CV (in addition to any self config required) |
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| Contact CV Support |
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| Third Party Costs | | Multiexcerpt |
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| MultiExcerptName | Third Party Costs |
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| n/a
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| CMS Category | | Multiexcerpt |
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| MultiExcerptName | CMS Category |
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| CMS Category |
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