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Overview

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MultiExcerptNameFeature Overview

Customer Self Service features a Custom Catalogue functionality, whereby a specific 'basket of goods' can be created and made visible for a specific customer. 

Custom Catalogues can be assigned at a user level, customer level or role level. A single user can have access to as many custom catalogues as required. Also, a user can be denied access to the global (main) catalogue so that the custom catalogue is the only set of products the user can access.

Custom Catalogues are defined in the web database only as the ERP does not support this functionality.


 

Info

The instructions below refer to 'Advanced Catalogue Maintenance', available in versions 3.67 and above.

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Assign a Catalogue at the Customer Level: 

  1. Login as an Administrator.
  2. Navigate to 'Accounts' --> 'Customer Maintenance' (/CustomerMaintenance.aspx?mode=admin).
  3. Search for the required Customer Code.
  4. Select the record via radio button.
  5. Click the 'Catalogues' tab.
  6. Click 'New'.
  7. Select the required catalogue from the drop-down list.
  8. Tick the 'Default' flag.
    • This ensures ALL users attached to the Customer Code have access to the catalogue, and will automatically view this catalogue upon login. 
  9. Click 'OK' to save.

    Warning

    Attaching a Catalogue to a Customer Code will not grant all users access unless the 'Default' flag is set to Yes

Assign a Catalogue at the User Level:

  1. Login as an Administrator.
  2. Navigate to 'Accounts' --> 'Advanced User Maintenance' (/UsersMaintenance.aspx?mode=admin).
  3. Search for the required user.
  4. Select the record via radio button.
  5. Click the 'Accounts' tab.
  6. Select the required Customer Code via radio button.
  7. Click the 'Catalogues' tab. 
  8. Click 'New'.
  9. Select the required catalogue from the drop-down list.
  10. Tick the 'View Only?' flag if the user requires viewing but not ordering access.
  11. Set the dollar value limits if Basic Order Approvals are in use for the catalogue (see Enabling order approvals for further information):
    • Approval Limit
    • Order Limit
    • Req Limit
  12. Click 'OK' to save.

Info

User catalogue access is configured per Customer Code, allowing a user attached to multiple Customer Codes to access a specific catalogue depending upon the account they are logged in against. 
Therefore, if a user with multiple Customer Codes requires access to a particular catalogue across all accounts, access will need to be configured against each Customer Code the user is attached to.

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Custom Catalogues

Minimum Version Requirements

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MultiExcerptNameMinimum Version Requirements

3.67.00

Prerequisites
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Self Configurable

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MultiExcerptNameSelf Configurable

Yes

Business Function

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Products & Categories

BPD Only?

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MultiExcerptNameBPD Only

No

B2B/B2C/Both

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MultiExcerptNameB2B/B2C/Both

B2B

Ballpark Hours From CV (if opting for CV to complete self config component)

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MultiExcerptNameBallpark Hours From CV (if opting for CV to complete self config component)

Contact CV Support

Ballpark Hours From CV (in addition to any self config required)

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MultiExcerptNameBallpark Hours From CV (in addition to any self config required)

Contact CV Support

Third Party Costs

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n/a

CMS Category

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MultiExcerptNameCMS Category

 CMS Category

 

 

 

 

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