There may be an occasion where the Commerce Vision Integrator needs to be moved from one PC to another.
The Commerce Vision Integrator is a stand alone application that is used to move information out of Pronto into the Commerce Vision database.
It stores locally its settings and runs via a service. To move it, just copy the directory to the new location and install the program again, which will install the service using the old settings.
Step-by-step guide
To move the Integrator
- You need to stop the Integrator for all Instances, by pressing the Stop All button.
- You need to note what version of the Integrator you are running, this is in the bottom left corner of the Integrator screen.
- Once the Integrator is no longer running, you can move it.
- In Computer you need to navigate to C:\Program Files\Commerce Vision or C:\Program Files (x86)\Commerce Vision (this depends on what operating system you are running)
- You can then copy the Commerce Vision directory to the new computer
- You will have to make sure that you give Commerce Vision Support updated connection details, so that we can access the Integrator if need be.
- Contact Commerce Vision Support for a Setup file for the version that you noted above.
- We will either supply you with a link to download the Setup file or supply the file.
- Once you have the file, you need to run it, this will install everything correctly.
- At this point you should be able to run the Integrator on the new PC.
Infowarning |
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You need to make sure that you only have the Integrator running in only one location, we recommend you uninstall the Integrator on the old PC. |
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