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In Customer Self Service (CSS), new Users can be created either using the administration user interface, or via CSV import. This page covers the basic set-up of new Users. 


Overview

  • Each User is assigned a unique login (normally in the form an of email address).

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Field NameDescription
First NameThe User's first name.
SurnameThe User's surname.
User Email AddressThe User's email address. This will also be the User's login/ID.
Deactivate User AccountWhen ticked, disables the User's account. Deactivated Users cannot log in.
PasswordThe User's initial password.
Confirm PasswordThe User's initial password (repeated).
Initial Role After LoginThe role the User will operate on once they have successfully logged in.
Order LimitThe upper limit dollar amount the User is permitted to order.
Orders Approved ByWhen the User places orders exceeding their Order Limit, this is the User who should approve those orders.
Account AdministratorWhen ticked, grants access to 'Advanced/Extra User Maintenance' on the Administrator's role. Account Administrators are able to set up and maintain other Users.

 

To edit or delete a User after initial set-up, navigate to 'User Maintenance' on the 'Accounts' or 'Customers' menu. 

 

Info

To create large numbers of new Users, it may be more efficient to perform a bulk upload via CSV import. For further information on this function, contact Commerce Vision SupportThere is a system setting to toggle whether a confirmation is requested when deleting a User. This setting is called 'Show Confirm On Grid Delete/Remove' and is found under the 'General' Tab in 'Settings'.

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