Page History

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1.       A first-time customer registers on your site and makes a purchase totalling $724.90.

2.       At the Checkout page, if this is the first time they have used the card, they must acknowledge that their credit card payment may be selected for additional security verification.

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4.       The system will also send them an email, which also has the link for them to validate the order. 

5.       The customer would look at their credit card transactions and should see two payments totalling the value of their purchase.

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5.       When they click the link on the email (or Order Pending screen), they must enter one of the values that was charged to their card to release their order.

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• Once the user/customer has verified the credit card, the system will not require verification of the credit card on subsequent orders.
• Guest Checkout users will always trigger a verification request whenever their order is over the Threshold Order Amount.
• If the user has multiple orders on hold against the same credit card, then the system will release all orders when they verify the credit card ownership.Engage

Note
The Credit Card is charged at the time of purchase. Therefore, if verification fails, then the customer or user must engage with the payment gateway (eWay) to organise a refund to the nominated credit card if

a user/customer abandons

they abandon an order.

Additional Information

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