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Order tracking is made available to users via the menu structure. As long as a role has access to 'OrderSearch.aspx' via its menu, those users will be able to track their orders. This functionality is generally enabled for B2B customers, but can be made available to any user group.
Step-by-step guide
To Enable Order Tracking:
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With order tracking enabled, it's possible to customise the order status descriptions that users see. Refer to How to customise Order Status descriptions for further information. |
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