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| Additional order data (such as the user's name, address, and email) is sent to eWay to assist their Beagle tool in fraud detection and prevention. |
The process
- A customer visits your website and makes a purchase, paying by credit card.
- Customer Self Service (CSS) includes the user's name, address, and email address in the data sent to eWay as part of the transaction.
- eWay flags the transaction as potentially fraudulent, and returns a response message containing a fraud code (F-XXXX).
- CSS integrates this response message to PRONTO as a sales order note line (one note line per each fraud response message).
- An alert email is then sent to your nominated eCommerce team member.
- The order is put on hold for you to action.
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| Minimum Version Requirements |
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| Prerequisites |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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| CMS Category |
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Related help
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