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The Credit Card Verification feature allows you to put in place a security process to check ownership of credit cards used for orders on your site. When turned on, the system will flag credit card orders over a set monetary threshold completed via through guest checkout and whenever when a new credit card is used by registered Users and/ or Customers. Two verification methods are available - Short Change (the new and recommended one) and Split Charge (the older method) and Short Change (the new and recommended one). . Affected order are placed on hold ('pending') until credit card ownership has been verified. |
For registered users and customers, successful verification of a credit card means it can be used for subsequent orders without triggering further security checks. Also, if a registered user has multiple orders 'pending' against the same credit card, the system will release all orders upon its successful verification. Note that guest checkouts over the threshold amount will always trigger the verification process even when the credit card has been used before. When the Credit Card Verification feature is active on your site, an affected order is placed on hold ('pending') until credit card ownership has been verified.Credit Card Verification Feature Settings can be configured by your site's CMS administrators. The new 'enable immediate integration' option is available only to LTS sites and although this is user-enabled, we recommend you contact CV Support when setting up this option.
Prerequisites to using Credit Card Verification
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Step-by-step guide to configuring Credit Card Verification
These configurations define the verification method that will be used, the monetary threshold above which will flag applicable orders for verification, Credit Card Verification settings can be configured by your site's CMS administrators.
- In CMS, navigate to Settings → Feature Management → Payment & Checkout.
- Toggle on Credit Card Verification and click Configure.
- In The Credit Card Verification page, toggle on Enable Credit Card Verification.
- Accept the default values or change them to match your business requirements.
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