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We have widened our search functionality to not only search for products, but also static content, such as articles, videos, or images. Your customers can search for a specific product as well as additional content, such as marketing material, assembly videos, or feature articles on product care. A search for “delivery” may return results related to lead times or cost. A customer could search for firmware files to upgrade the smart device they purchased from you. |
How does it work?
The search engine will walk the publicly accessible page content and index accordingly.
Step-by-step guide
Follow these steps to configure the article content search functionality for your site:
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34. If we search for a partial word that is not in a title, the system will also return results.
35. If you hit return on the Search Suggestions instead of clicking the "n web pages found" message, then the system will return a list of web pages that contain the keyword and a list of products that match it.
In this example, 1 web page and no products match the keyword.
36. You can click on the web page results to display the static content.
37. If your keyword matches products and static content, then searching and pressing return will give the following results.
38. In our example, we have Product Suggestions turned on in the Product Search widget, so the product search returned product names that are spelled similarly to our keyword.
The static content search facility will allow your customers to search on content other than products. Explore the search results and tinker with the widgets detailed in this knowledge base article until you are confident with the results.
Additional Information
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Make sure you enable Partial Word Search in your Lucene Search Indexing so your customers don't have to know the exact name of your static content to find it. |
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| Minimum Version Requirements |
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| Prerequisites |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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| CMS Category |
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Macro Instructions for carrying Article Information through to Feature List
Instructions for carrying Excerpts through from this page to the Feature List Article Page: Add macro / Multiexcerpt (or copy and existing excerpt and edit) or (Copy existing page and place content into existing excerpt macros) On Features List page: Click in the Cell to be populated / add macro / Multiexcerpt Include / Select the Article page and the excerpt (or copy another feature line and edit the 'Article page' source. |
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