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In conjunction with Best Practice Design, CSS offers an Alternate Product Substitution feature, whereby out of stock items in the cart can be substituted at the user's request. This feature could also be used to showcase higher quality or higher margin products compared to those your customer has selected. |
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- A product in the cart is out of stock. A 'Show Alternates' prompt appears under the product detail.
- On clicking 'Show Alternates', a modal window opens.
- Alternate products are presented in grid format.
- User selects an alternative option via the 'Substitute' button.
- The out of stock product is removed and the alternate is added to cart in its place.
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This functionality is available in CSS versions 3.79 and later. |
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