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Customer Self Service Questionnaires are a flexible way to create and present forms and collect user information. Customer Self Service Questionnaires can be employed to collect non-standard information from users. Some common uses include:
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This guide will cover how to create and implement a Questionnaire in BPD sites on version 3.78+.
There are 3 overall steps in the process:
- Create the Questionnaire
- Add Questions
- Place & configure the Widget
Step-by-step
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guide
1. Create the Questionnaire:
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