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Guest Checkout functionality allows users to checkout without logging in or creating a user account. Most commonly used for a B2C audience, this feature can be enabled for your site via the CMS. |
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Several operations occur when Guest Checkout is implemented for a site. They are reversed when the feature is disabled.
When the Guest Checkout feature is toggled on:
- A 'Guest Checkout Template' is created and becomes available for customisation via Content --> Standard Pages.
- A 'User Exists Email' template is created and becomes available for customisation via Content --> Emails.
When particular user Roles are enabled for Guest Checkout (on the feature's settings page):
- The 'Requires Authentication' flag is turned off for the selected roles' checkout menu item.
- The 'Guest Checkout Template' is assigned to the selected roles.
As a rule, Guest Checkout should only be enabled for Public roles, e.g. not B2B, Accounts, or Administrator roles.
Step-by-step guide
To enable and configure Guest Checkout:
- Login to the CMS.
- Navigate to 'Settings' --> 'Website Features'.
- Click the grey minus icon to enable Guest Checkout.
- Verify that the icon changes to a green tick, and an 'Edit' button button appears for the feature.
- Click 'Edit'.
- Select the role(s) that should utilise the Guest Checkout template (most common application is the 'Public', pre-login role).
- Click 'Save' to save changes and stay on the page, or 'Save and Exit' to save changes and return to the Features index.
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