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What your users see
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This guide describes the default options for the Order Tracking function. To implement additional fields and options you want to provide for your customers in order tracking, e.g., Job Number, please contact Commerce Vision. |
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Your users access Order Tracking on the Dashboard menu when logged into your website. The name of the menu may be different, depending on what it has been named during set up. It is usually called 'Track Orders' or 'Order History'. NOTE - It is available only if the user's role includes tracking their orders. The functionality is generally enabled for B2B customers but can be made available to any user group.
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