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Online order tracking allows your customers to look up their entire history of submitted orders. This includes completed and rejected orders. Depending on settings, users can search for specific orders or use filters to find orders by date range, delivery date, product purchased, order status, etc. Administrators can also customise display options and functions through the Track Order Widget. For instance, a range of options for the availability and download/printing of invoices are availableprovide your customers with the ability to view, download or re-print invoices through the Order History screen.
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Your customers access Order Tracking on the Dashboard menu when logged into your website. The name of the menu may be different, depending on what it has been named during set up. It is usually called 'Track Orders' or 'Order History'. NOTE - It Order Tracking is available only if the user's role includes tracking their orders. The functionality is generally enabled for B2B customers but can be made available to any user group.
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Enable Order Tracking
NOTE - Enabling Order Tracking is usually already completed added and enabled by Commerce Vision for your site. . However, if you removed the page and now want to add it again, here is how to do it.
To enable Order Tracking:
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