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During Product Maintenance, specific delivery mode for a product can be set. (NOTE - If not set, delivery mode defaults to both. Whether a product is shown as available for pickup or delivery will also depend on stock levels at fulfilment locations.)
How it works
1. A customer has set their store to a specific location. This is required to determine pickup availability.
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| Delivery only products added | Pickup only product added | Delivery and Pickup product added | |||||
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Whether a Delivery Option is pre-selected depends on what is set in the Delivery Options - Click and Collect Widget. The system will only accept selection of 'Delivery'.
If the default option is Pickup or the customer selects it, a popup and error message will display. They will be asked to acknowledge the error by clicking 'Confirm' in the error message and 'OK' in the popup.
The system will then alert the customer that the Delivery Option will be changed to the available mode. The customer clicks 'OK'.
In the Delivery Options box, 'Delivery' is now selected.
| Whether a Delivery Option is pre-selected depends on what is set in the Delivery Options - Click and Collect Widget. The system will only accept selection of 'Pickup'.
If the default option is 'Delivery' or the customer selects it, a popup and error message will display. They will be asked to acknowledge the error by clicking 'Confirm' in the error message and 'OK' in the popup.
The system will then alert the customer that the Delivery Option will be changed to the available mode. The customer clicks 'OK'.
| Whether a Delivery Option is pre-selected depends on what is set in the Delivery Options - Click and Collect Widget. The system will accept either 'Delivery' or 'Pickup' in the Delivery Options box. For the product line, a Delivery Method dropdown list is displayed. The default 'Use Order Delivery Method' will use what has been selected in the Delivery Options box. But the customer can choose a specific delivery mode that applies only to this product. It will override what is in the Delivery Options box if they don't match.
If there is a conflict, the system will alert the customer that the Delivery Options mode does not match the user-selected mode. The customer clicks 'OK'.
In the Delivery Options box, the mode will be changed to match the user-selected mode.
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What if the customer's cart has products with a mixture of modes?
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| Minimum Version Requirements |
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| Prerequisites |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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| CMS Category |
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Related help
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