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Give your customers the ability to add items to their cart and request a quote from you. These 'wishlists' are captured in your ERP as 'Quote' order types, and can be valuable lead-generation and customer engagement tools. Once the quote is in your ERP, you simply follow your existing internal workflows for dealing with customer quote requests. |
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Overview
When dealing with small and medium-sized enterprises (SME), trade, government departments and international customers, a quotation function can offer additional value not generally available on B2C websites, which are designed for immediate sales. There are many reasons for a customer to request a quote. Here are some reasons:
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