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Note

This information only applies to a B2B environment; a customer reference is never mandatory in a B2C scenario.

Step-by-step guide

To update the 'Mandatory Order Reference' flag for a Customer:

  1. Login as an Administrator.
  2. Navigate to 'Accounts' --> 'Customer Maintenance'.
  3. Search for the required Account Code. 
  4. Select the customer record via radio button.
  5. Click the 'Customer Details' tab.
  6. Click 'Modify'.
  7. Set the value of the 'Is Order Reference Mandatory' flag as required.

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