The Mailchimp Abandoned Cart Email when implemented will send an email with cart contents to customers that have abandoned their cart before completing their orders.
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Prerequisites:
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The client must also have their Mailchimp account set up for this feature, including creating suitable email (and must be an account that has previously created a classic automation). See: https://mailchimp.com/help/create-an-abandoned-cart-email/
Set up:
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Please note that the 'Expiry In Days' field is a shared setting for both features Retain Guest User Order When Session Timeout & Abandoned Cart Restoration.
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Or enable it from the setting editor
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Further details:
Call #99860 When enabled, Mailchimp Ecommerce Syncing allows ecommerce data types from your Commerce Vision site to be sent to Mailchimp for Electronic Direct Mail (EDM) purposes:
- Product
- Sales Order
- Promotion Rules
See: Mailchimp Marketing API - Ecommerce data
Data sent to MailChimp can be segmented for meaningful marketing purposes, and then used in targeted promotional and marketing campaigns. For instance, past purchases from sales orders can identify behavioral traits to build customer subgroups, e.g., interest in specific product types. high spend customers, specific locations, etc. Data from the synced Product master list and sales orders can be analysed, and marketing emails with specific products for particular customer subgroups created. Promotion codes can also be synced with Mailchimp Promotion Rules.
Learn more: MailChimp, Marketing API.
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Enable MailChimp Syncing
The feature must have been switched on by Commerce Vision.
- Go to Settings → Settings → Feature Management → Products & Categories → MailChimp.
- Click Configure.
- Toggle ON Mailchimp Ecommerce Syncing.
- Click Save. The syncing to MailChimp will start in the background.
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The regular scheduled task for syncing ecommere data includes syncing product data. Use this Sync All Products button only when product sync needs to be redone due to errors. |
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