Widget Use
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Where product Returns functionality is in use, renders the various Renders messages to the user to advise on the confirmation page, advising them that their return is in progress + and any next steps. |
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Example of Widget Use
Following is an example of the widget in use:
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Where can the Widget be placed?
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- Return Confirmation Page Template
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Widget Options
Option | Use | Comments | Available from Version |
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Description | A short description of the widget's use. | We recommend this field be updated so the widget's purpose is clear at a glance from the template page. | All |
Layer | The layer the widget is valid for. | The layering technology allows for the content to be shown to specific audiences. This is handy if the content is only valid for a certain type of user, or if the same widget is required for more than one audience , but different configuration is configurations are needed. The widget can be added to the zone more than once and the layer feature can determine which audience can see each widget. | All |
Return Success Message | The message displayed when the user's return has been successfully submitted. | Default is: Return sent for approval. | 4.05 |
Return Details Message | The message displayed to advise the user of their return status and details. | Default is: Your return is now in the process of being approved. The details of your return are displayed below. | 4.05 |
Normal Return Message | The message displayed to advise the user to expect further info via email. | Default is: You will receive a return authorization (RA) number and courier label (applicable only if courier is CP and AP) via email. | 4.05 |
Low Value Return Message | The message displayed for low value returns, advising the user to keep the stock and await a credit. | Default is: Pickup is not necessary (keep the item) and credit will appear on your account in 14 days. | 4.05 |
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Related help
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