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Overview

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One or more products offered on your site that may incur a dangerous goods surcharge, e.g., if they are flammable or hazardous. Such goods can be flagged as 'dangerouspppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp  The 'Freight Countries' table determines the countries which can be used to configure carppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppPPP.

For businesses shipping solely within Australia, a single record will need to be entered for Australia with the 'Default Country' set to 'Yes'. For international shipping, each additional country must also be entered here, with one country set as the default (generally Australia).

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Freight Countries

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2. Carriers

Below is the Standard Freight Carriers table, with an explanation of each value. 

Aside from the Code, none of these fields are mandatory; the configuration will vary from business to business, according to needs. 

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Carriers

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The Carrier's order tracking URL with the consignment note expressed as a parameter.

See this doc for a list of common URLs (https://help.commercevision.com.au/hc/en-us/articles/201395495)

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Delivery Instructions

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This text will be inserted into the first line of Delivery Instructions for this carrier. Not editable by the end user. 

30 character limit (as per PRONTO field).

3. Charging Zones

Each Carrier Code has its own Charging Zone table, where postcode ranges can be split up to attract different charge rates. Carrier Codes with no charging zone entered will never be displayed as a freight option to the end user (however they might still exist in the freight table for Track & Trace functions).

Note - before adding or editing Charging Zones for a carrier, ensure the required data on the Freight Countries tab has been entered. 

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Below is the Charging Zones table, with an explanation of each value.  Fields marked with * are mandatory.  

Charging Zones

Step-by-step guide

To configure Standard Freight:

1. Navigate to Settings (/zSettings.aspx).
2. Select the Freight tab. 
3. Select the Freight Countries tab. 
4. Click 'New' to enter a new record. 
5. Populate the fields as required. Refer to the Freight Countries table. 
6. Click 'OK' to save.
7. Repeat Steps 4-6 as required for additional countries if required.
8. Select the Standard Freight tab.
9. Click 'New' to enter a new Carrier. 
10. Populate the fields as required. Refer to the Carriers table. 
11. Click 'OK' to save.
12. Click the 'Charging Zones' link.
13. Click 'New' to create a new zone.
14. Populate the fields as required. Refer to the Charging Zones table. 
15. Click 'OK' to save. 
16. Repeat Steps 13-15 as required for additional zones. 

Example 1 - Flat Rate by Value

In the screenshot below, a freight charge of $11.50 has been configured for orders up to $100.00 in value. Note that values are entered as inc-GST amounts.

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Below is the charging zone for the 'POST' carrier code shown above. As this carrier code is applicable Australia-wide, the start and end postcodes have been entered as 0 - 9999.

No charges have been entered on this screen, as the flat rate was entered as the 'Minimum Freight Charge' against the carrier, but a $/kg charge and a base charge could also be added here. In this case, the greater of the two charges would apply. 

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Example 2 - Weight and Location Matrix

In the screenshot below, a minimum freight charge of $20.00 (inc-GST) has been configured for orders between 10 and 50kg via StarTrack Express.

• If the total order value exceeds $2,000 (inc-GST), there is no charge for this freight option. 
• If the order's total weight does not fall between 10 and 50kg, this freight option will not be presented. 

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Once we examine the Charging Zones for the above carrier (STAR2), we see that different base charges and $/kg rates have been configured for various geographic locations. These will override the Minimum Freight Charge configured against the carrier, as long as these charges are greater.

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NSW has a Basic Consignment Charge of $20.00 (inc-GST), and $0.50/kg rate. There is a Delivery Lead Time of 2 days.

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QLD has a Basic Consignment Charge of $22.00 (inc-GST), and a $0.50/kg rate. There is a Delivery Lead Time of 3 days.

Special Freight Products

It is also possible to configure a fixed charge for a particular product. In this scenario, the product with a fixed charge is excluded from the normal freight calculations, instead attracting the special charge entered on the 'Special Freight Products' tab.

In the screenshot below, product CV100 incurs a $50.00 (inc-GST) freight charge.

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Additional Information

dangerous goods' in Product Maintenance. When this feature is active, freight estimates and available freight options in the cart will indicate a dangerous good surcharge has been added. (TIP- This message can be edited in the Freight Options Widget.)

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Configure a Dangerous Goods surcharge

Once the Dangerous Goods feature have been enabled, a dangerous goods surcharge can be added for any standard freight option. The "Dangerous Goods Surcharge" feature can only be enabled by a Commerce Vision staff member, if you're not sure reach out to your contact at Commerce Vision and ask them to check it Dangerous Goods has been enabled in the settings editor.

To configure it for a standard freight option:

1. In the CMS, navigate to Settings → Settings (/zSettings.aspx).
   
   
2. Click the Freight tab. 
   
   
3. Scroll down to Standard Freight.
   
   
4. Select a configured freight option.
   
   
5. In Dangerous Goods Surcharge Method, select the surcharge method, either 'Percentage' or 'Flatrate'. NOTE - Select 'None' if this freight option cannot be used for shipping dangerous goods, 
   
   
6. In Dangerous Goods Surcharge Value, enter the value.
   
   
7. In Dangerous Goods Charge Type, enter the applicable charge type (if used in your ERP).  
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8. Click OK.
   
   
9. Click Update.

Additional Information

Related help