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Review all emails sent from the website, locate a particular email or re-send an email. |
All emails sent from the website can be reviewed and resent via the 'Email History' page. This is handy if, for instance, a customer reports they have not received their order confirmation email.
You can simply locate the email and trigger a re-send.
Step-by-step guide
- Login to the CMS.
- Navigate to Reporting → Email History.
- Non-BPD admin users should look in their Accounts or Settings menus for the 'Emails' page.
- The page will show all emails sent in the past 30 days.
- Use the paging arrows to browse, or search by keyword and/or date range.
- Use the 'Resend' button to resend an email to the original destination address, or specify an alternative email recipient.
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Tip |
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title | Classic site admins: |
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If the 'Emails' page is not present under the Accounts or Settings menu, 'EmailNotificationRegister.aspx' may need to be added as a new menu item. See Adding Add a New Menu Item for instructions. |
Related help
Content by Label |
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showLabels | false |
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max | 5 |
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spaces | KB |
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showSpace | false |
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sort | modified |
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reverse | true |
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type | page |
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excludeCurrent | true |
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cql | label in ("email","notification") and type = "page" and space = "KB" |
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labels | email notification |
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