mod not yet completed
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The ability to track website users' behaviours real-time and use this and other relevant data to distinguish between legitimate buyers and fraudsters is critical for minimising fraud and maximising approvals for good buyers. The Customer Self Service eCommerce Platform is pre-configured to integrate fraudulent behavioural tracking and approval/rejection decision solution by Forter, a third party payment protection company. It is aimed at websites with many unknown customers, e.g., B2C users. Your site must be using the Eway gateway.
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Step-by-step
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- Make sure Braintree Payments is enabled.
- Have the Accertify credentials ready for entering.
- Endpoint:
- Site Id:
- Device Collector URL:
- API Username:
- API Password:
- Webhook Username: (Issued by Commerce Vision)
- Webhook Password: (Issued by Commerce Vision)
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1. Enable Credit Card Fraud Provider
- In the CMS, go to Settings → Feature Management → Payment & Checkout.
- Enable Credit Card Fraud Provider, then select Configure.
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- Toggle ON Credit Card Fraud Enabled.
- Select Accertify as the provider.
Image Added - Click Save.
- In Configuration Settings, enter the credentials. These will be given by CV.
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- Toggle ON Send Order Review Email Notifications for emails to be sent when:
- a payment needs further review
- a reviewed payment is rejected,
- For one or more internal staff to be cc'ed or bcc'ed when emails are sent, enter one email at a time and press Enter.
(optional) To edit either email template, click either email template button.
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You can always access them later through the menu: Content → Emails - Order Review Email template
- Order Rejected Email template
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Click Save.
2. Edit Email templates (optional)
As well as other parts of the email, the Review and Rejected messages can be edited.
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See: Order Review Notes widget; Order Review Rejected Notes widget.
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hidden | true |
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MultiExcerptName | Additional Info |
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Integrate Accertify's credit card fraud check solution to the Braintree Payments gateway. |
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hidden | true |
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MultiExcerptName | Feature Title |
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Accertify Fraud Check API |
Minimum Version Requirements |
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MultiExcerptName | Minimum Version Requirements |
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| 4.37.00 |
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Prerequisites | |
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Self Configurable |
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MultiExcerptName | Self Configurable |
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| Yes |
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Business Function |
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MultiExcerptName | Business Function |
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| Security |
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BPD Only? | |
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B2B/B2C/Both |
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MultiExcerptName | B2B/B2C/Both |
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| Both |
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Third Party Costs |
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MultiExcerptName | Third Party Costs |
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| yes |
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Content by Label |
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showLabels | false |
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max | 5 |
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spaces | KB |
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showSpace | false |
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sort | modified |
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reverse | true |
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type | page |
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excludeCurrent | true |
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cql | label = "fraud-prevention" and type = "page" and space = "KB" and title ~ "'Accertify'" |
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labels | user accounts |
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