| Excerpt | ||
|---|---|---|
| ||
Review all emails sent from the website, locate a particular email or re-send an email. |
All emails sent from the website can be reviewed and resent in via the 'Email Review windowHistory' page. This is handy if, for instance, a customer reports they have not received their order confirmation emailsemail.
You can simply locate the email and trigger a re-send.
Step-by-step guide
- Login as administrator
- Go to "Accounts" and then "Email Review" in the Administration role
- The screen to the CMS.
- Navigate to Reporting → Email History.
- Non-BPD admin users should look in their Accounts or Settings menus for the 'Emails' page.
- The page will show all emails for sent in the past 30 days. Searching and date range options are also available
- Use the paging arrows to browse, or search by keyword and/or date range.
- Use the "Resend" option 'Resend' button to resend the an email to the same email or original destination address, or specify an alternative email recipient.
...
...
| Tip | ||
|---|---|---|
| ||
If the 'Emails' page is not present under the Accounts or Settings menu, 'EmailNotificationRegister.aspx' may need to be added as a new menu item. See Add a New Menu Item for instructions. |
Related help
| Content by Label | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
|