Your Customer Experience
When With Freight Recalculationis on... enabled
1. Quote checkout
The user customer selects Request Quote in the Payment panel. An alert Apart from confirming a quote checkout, the message contains an alert that freight will be recalculated on the quote acceptance date appears.
2. Quote acceptance
The user On a later date, the customer accepts the quote on the Quote Review page. (Notice the original freight selected on the freight line.)
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3. Freight reselection:
Quote is locked from editing. Original freight (line) The locked quote summary is displayed. Notice the freight line has been removed. The user customer must select now reselect a freight option for . Otherwise, the next step, the Payments panel to , will not display.
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4. Payment enteredentry and order submission
Once freight is selected, the has been reselected, the freight line displays with the cost. (It will not display for Free freight.) The Payment panel displays. The customer can pay and submit the order.
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Enable Follow this procedure to enable customers to reselect a freight option.
1. Enable setting
- In the CMS, go to Settings → Settings → Feature Management → Payment & Checkout → Quotes.
- Click Configure for Quotes.
- In Configuration Settings, enable Enable Freight Recalculation on Quote Acceptance.
- Click Save or Save & Exit.
- Go to Content → Content → Pages & Templates → Checkout → Checkout Quote.
- Click Edit for the Checkout Quote template.
- Click Edit for the Freight Options widget. (NOTE - If it is not there, in the Content zone, click Add Widget to add the widget. It should be positioned between the Order Lines and Select Approver widgets.)
- Select the Notifications tab.
- The Freight Recalculation On Quote Acceptance Message prompts the user to reselect a freight option. Customise this message if you wish.
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- Click Click Save.
Freight widget - Go to Content → Content → Pages & Templates → Checkout → Checkout.
- Click Edit for the Checkout template.
- Locate and click Edit for the Checkout Payment Options widget.
- Click the Notifications tab.
- Scroll down to Freight Recalculation on Quote Acceptance Message. This alerts the user that the freight added when the quote is created is an estimate. Customise it if you wish.
- Click Save.
Minimum Version Requirements |
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MultiExcerptName | Minimum Version Requirements |
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| 4.37 |
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Prerequisites | |
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Self Configurable |
Multiexcerpt |
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MultiExcerptName | Self Configurable |
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| No |
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Business Function |
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MultiExcerptName | Business Function |
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| Ordering |
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Functions |
BPD Only? | |
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B2B/B2C/Both |
Multiexcerpt |
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MultiExcerptName | B2B/B2C/Both |
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| B2B |
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Third Party Costs |
Multiexcerpt |
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MultiExcerptName | Third Party Costs |
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| n/a
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Content by Label |
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showLabels | false |
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spaces | KB |
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showSpace | false |
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sort | creation |
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excerpt | true |
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reverse | true |
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excludeCurrent | true |
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operator | AND |
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cql | label = "quoting" and space = "KB" and title ~ "'online quote'" |
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labels | widget cms |
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Content by Label |
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showLabels | false |
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spaces | KB |
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showSpace | false |
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sort | creation |
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excerpt | true |
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reverse | true |
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excludeCurrent | true |
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operator | AND |
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cql | label = "quoting" and space = "KB" and title ~ "'quote review'" |
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labels | widget cms |
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|
Content by Label |
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showLabels | false |
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spaces | KB |
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showSpace | false |
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sort | creation |
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excerpt | true |
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reverse | true |
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title | Related widgets |
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excludeCurrent | true |
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operator | AND |
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cql | label = "widget" and space = "KB" and title ~ "'freight options'" |
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labels | widget cms |
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|
Content by Label |
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showLabels | false |
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spaces | KB |
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showSpace | false |
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sort | creation |
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excerpt | true |
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reverse | true |
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excludeCurrent | true |
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operator | AND |
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cql | label = "widget" and space = "KB" and title ~ "quote'payment options'" |
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labels | widget cms |
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