Overview
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The Cart Retention feature can save and restore the user's cart contents under two scenarios:
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Step-by-step guide
Enable Guest Retention Settings
- In CMS, go to Settings
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- → Settings → Feature Management → Users.
- Toggle ON Cart Retention Settings, then click Configure.
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- Cart Retention Settings:
- Enable Retain Guest User Order when Session Timeout (Guest Users Only) - save a not logged in user's cart contents when session expires
- Enable Abandoned Cart Restoration (logged in and guest users) - if a logged in or guest user has items in the cart and leaves your site, restore the cart when they return
- Expiry in Days - number of days to retain cart contents. Default: 7 days
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- Click Save or Save & Exit.
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hidden | true |
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MultiExcerptName | Additional Info |
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Cart retention saves the user's cart contents for later when a session expires for a guest user or when any user's cart is abandoned. |
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hidden | true |
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MultiExcerptName | Feature Title |
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Minimum Version Requirements |
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MultiExcerptName | Minimum Version Requirements |
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| 4.37.00 |
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Prerequisites | |
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Self Configurable |
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MultiExcerptName | Self Configurable |
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| Yes |
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Business Function |
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MultiExcerptName | Business Function |
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| User |
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BPD Only? | |
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B2B/B2C/Both |
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MultiExcerptName | B2B/B2C/Both |
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| Both |
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Third Party Costs |
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MultiExcerptName | Third Party Costs |
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| n/a
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Content by Label |
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showLabels | false |
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max | 7 |
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spaces | KB |
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showSpace | false |
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sort | modified |
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reverse | true |
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type | page |
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excludeCurrent | true |
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cql | label = "cart" and type = "page" and space = "KB" |
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labels | orders |
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