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  1. Navigate to Users → Website Users. 

  2. Search for the required user and click 'Edit'. 

  3. Enter a new password in the 'Change Password' field. 

  4. Re-enter the password in the 'Confirm Change Password' field. 
     
  5. Click 'Save' or 'Save & Exit'. 


Excerpt

Deleting a user's account

An administrator can remove a user's account in the CMS. The system will check if the user has active orders.

1.  Navigate to Users → Website Users.

2.  Search for the user and click Delete.

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3.  The system will ask you to confirm your deletion request. Click OK.

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4.  If the user has active orders, then the system will display an error. You will not be able to delete that user until the active orders have been dealt with.

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5.  If the user has no active orders, then the system will remove the user's account.

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6.  That user will no longer display in searches; the user will not receive an Account Deleted email.

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