In some situations you may want to make entry of Make an Order Reference either mandatory or optional per customer/account.mandatory when checking out based on the Customer/Account.
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This page information only applies to a B2B Environment, A customer references environment; a customer reference is never mandatory in a B2C scenario. |
Configuring the Customer for Mandatory or Optional Order Reference Entry
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Step-by-step guide
To update the 'Mandatory Order Reference' flag for a Customer:
- Go to Users → Customer Maintenance.
- Search for the required Account Code.
- Select the customer record via the radio button.
- Click the Customer Details
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- tab.
- Click Modify
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- Set the value of the Is Order Reference Mandatory
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- flag as
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Related articles
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- required.
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