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  1. Navigate to Users → Website Users. 

  2. Search for the required user and click 'Edit'. 

  3. Enter a new password in the 'Change Password' field. 

  4. Re-enter the password in the 'Confirm Change Password' field. 
     
  5. Click 'Save' or 'Save & Exit'. 


Excerpt
hiddentrue

Deleting a user's account

An administrator can remove a user's account in the CMS. The system will check if the user has active orders.

1.  Navigate to Users → Website Users.

2.  Search for the user and click Delete.

3.  The system will ask you to confirm your deletion request. Click OK.

4.  If the user has active orders, then the system will display an error. You will not be able to delete that user until the active orders have been dealt with.

5.  If the user has no active orders, then the system will remove the user's account.

6.  That user will no longer display in searches; the user will not receive an Account Deleted email.


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