Deleting a user's accountAn administrator can remove a user's account in the CMS. The system will check if the user has active orders. 1. Navigate to Users → Website Users. 2. Search for the user and click Delete. ![](/download/attachments/17105321/cms-locate-user.png?version=1&modificationDate=1576559965817&api=v2&effects=drop-shadow)
3. The system will ask you to confirm your deletion request. Click OK. ![](/download/attachments/17105321/image2019-12-17_15-20-55.png?version=1&modificationDate=1576560055003&api=v2&effects=drop-shadow)
4. If the user has active orders, then the system will display an error. You will not be able to delete that user until the active orders have been dealt with. ![](/download/attachments/17105321/cms-cannot-delete-user.png?version=1&modificationDate=1576560234013&api=v2&effects=drop-shadow)
5. If the user has no active orders, then the system will remove the user's account. ![](/download/attachments/17105321/confirm-no-active-orders-user.png?version=1&modificationDate=1576560729487&api=v2&effects=drop-shadow)
6. That user will no longer display in searches; the user will not receive an Account Deleted email. ![](/download/attachments/17105321/website-user-removed.png?version=1&modificationDate=1576560930643&api=v2&effects=drop-shadow)
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