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| Cart contents with mixed mode products |
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Here is a cart with a mix of products that are 'delivery only', 'pickup only' and both.
In Delivery Options, the customer selects 'Delivery', which can be applied to the product available for delivery (CV150) and the one that can be shipped or picked up (CV152). But CV151 is available for pickup only. The error message and popup display to alert the customer that one order line is for pickup.
After the messages have been acknowledged by the customer, they are returned to the cart. The system will process the products in two modes. (NOTE -The customer can also select either mode for the product that is available in both modes. ) The customer continues to check out. Since the order contains both delivery and pickup items, the form will display both delivery and pickup sections. The customer enters their delivery address and any delivery instructions, and any pickup instructions. The Freight Options section displays freight calculated only for products to be shipped.
The Checkout Summary contains both delivery and pickup information.
The customer's confirmation email will contain both delivery and pickup information.
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To ensure the delivery and pickup instructions are displayed in customer emails, e.g., Order Confirmation email, Order Received email, etc, two instances of the Email Delivery Instructions Widget must be added, one for delivery, one for pickup. Go to the required email template, find the Email Address widgets and add an Email Delivery Instructions Widget under each one.
Additional Information
| Minimum Version Requirements |
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| Prerequisites |
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| Self Configurable |
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| Business Function |
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| BPD Only? |
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| B2B/B2C/Both |
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| Ballpark Hours From CV (if opting for CV to complete self config component) |
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| Ballpark Hours From CV (in addition to any self config required) |
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| Third Party Costs |
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| CMS Category |
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