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If a debtor code is converted on PRONTO, it is necessary to perform the same conversion online so that orders and users are converted to the new account. 

Step-by-step guide

 

  1. Login as administrator
  2. Go to Accounts, Account Selection
  3. Find the old accountcode
  4. Click ChangeCode 
  5. Enter the new accountcode and click OK - this will change all orders, users, catalogues etc associated with the old account.

 

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