If you provide a pickup ('Click and Collect') option for your customers, you can opt for the system to charge a deposit only on the order total. Your business may prefer this set up, for example, as a way to fraud prevention measure. The idea is that the balance is paid instore upon pickup, where your staff can perform the usual security checks. If using this option, you can set the deposit amount (as a percentage of the order total). Available only for payment by credit card or PayPal.
Implementation Notes
- Implementation of this feature requires consultation with Commerce Vision. Please contact CV Support.
- This feature is available for versions 4.21 and higher.
How it works
1. The deposit flag is triggered when the customer selects 'Pickup' in the Cart or during Checkout, depending on your site's set up.
2. The customer will be informed that they are required to pay a deposit of the order total. Upon order submission, only the deposit is charged.
3. If the deposit payment is successful, the order is processed and the customer will receive an order confirmation email, which includes the deposit paid, the balance owing and pickup location.
- You can edit the text of the order confirmation email.
