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Info
iconfalse
titleIs this feature disabled?


This page works with the Product Restriction feature and needs to be switched on for your site by Commerce Vision. 

Overview

Use the Product Restriction Enquiry page to find out whether a customer is restricted from purchasing a particular product. If a product is restricted from a customer account, the product will not be visible to them on your site. These product restrictions have been added through the online Product Restrictions feature.




Panel

On this page:

Table of Contents



Use Product Restriction Enquiry

Product Restriction Enquiry appears on the Products & Categories menu when Product Restrictions is enabled.


  1. In the CMS, go to Products & Categories → Product Enquiry.


  2. On the Product Restriction Enquiry page, enter: 

    1. Account Code: customer account code

    2. Product Code: product code
    3. Role Name: role

  3. To run the search, click Enquire.


  4. Check the table below for a guide.


Quick Reference Guide to Product Restrictions Enquiry

Category

Details

Search Results

Customer

Whether customer number is valid.
Role

Whether Role is valid.
Product

Whether Product details are valid.
Display Status

Is Valid - currently available and displays on your site
Stock Security

Whether the product is available for purchase for the customer account
Stock Security Cache

When the current availability information was last cached
Product Restrictions

Are there any restrictions on the customer or role that prevent the purchase of this product?

Yes

Restrictions at the Customer or Role levels will result in a Failed status. 

  •  Check Order Entry Restrictions

Use Order Entry: permitted at system Level: No

Use Order Entry: permitted at role level: No

  •  Check Product Order Restrictions


  •  Check Warehouse Restrictions

Role Permits Order of Products not in Customer Warehouse?

No





Additional Information


Multiexcerpt
hiddentrue
MultiExcerptNameFeature Title

Product Restriction Enquiry



Minimum Version Requirements


Multiexcerpt
MultiExcerptNameMinimum Version Requirements

4.37.00


Prerequisites


Multiexcerpt
MultiExcerptNamePre reqs



Self Configurable


Multiexcerpt
MultiExcerptNameSelf Configurable

Yes


Business Function


Multiexcerpt
MultiExcerptNameBusiness Function

Products & Categories


BPD Only?


Multiexcerpt
MultiExcerptNameBPD Only

Yes


B2B/B2C/Both


Multiexcerpt
MultiExcerptNameB2B/B2C/Both

Both


Third Party Costs


Multiexcerpt
MultiExcerptNameThird Party Costs

n/a



Related help

Content by Label
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max5
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showSpacefalse
sortmodified
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typepage
cqllabel = "product-maintenance" and type = "page" and space = "KB"
labelshow-to cms settings

Content by Label
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
titleRelated widgets
typepage
excludeCurrenttrue
cqllabel = "widget" and title ~ "'product reviews'"
labelshow-to cms settings