Versions Compared

Old Version 4

changes.mady.by.user Documenter

Saved on

compared with

New Version 5

changes.mady.by.user Documenter

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Info
iconfalse
titleIs this feature disabled?


This page works with the Product Restriction feature and needs to be switched on for your site by Commerce Vision. 

Overview

Use the Product Restriction Enquiry page to find out whether a customer is restricted from purchasing a particular product. Restricted products will not be visible to users on the customer account. This enquiry will find product restrictions added online with Product Restrictions and stock restrictions integrated from the ERP.




Panel

On this page:

Table of Contents



Use Product Restriction Enquiry

Product Restriction Enquiry appears on the Products & Categories menu when Product Restrictions is enabled.


  1. In the CMS, go to Products & Categories → Product Enquiry.


  2. On the Product Restriction Enquiry page, enter: 

    1. Account Code: customer account code

    2. Product Code: product code
    3. Role Name: role (some products may have restrictions set by role)


  3. To run the search, click Enquire.


  4. Check the table below for a guide.


Quick Reference Guide to Product Restrictions Enquiry

Image RemovedImage RemovedImage Removed
Category

Details

Search Results

Customer

Image RemovedDoes the customer exist?

Image Added

Whether customer number is valid.
Role

Does the role exist?

Image Added

Whether Role is valid.
Product

Image RemovedDoes the product exist on your site?

Image Added

Whether Product details are valid.
Display Status

Image Removed

Whether the product is live on your site

Image Added Image Added

Is Valid - currently available and displays does the product currently display on your site

Stock Security

Whether there is a production inclusion/exclusion setting controlling product availability for the customer. 

Image Added

Image Added


 

  •  Customer Stock Mode:

Inclusion - available

Exclusion - unavailable

Stock Security Cache

When the current availability information was last cached

Image AddedImage Added

Refresh cache at the top of the page to update.
Product Restrictions

Are there any restrictions on the customer or role that prevent the purchase of this product?

Price Limits - are there any price limits at the sytem or role level?

Obselete - can the customer order obselete products at system or customer level?

Order Entry Restrictions - are there any order restrictions at system or role level?

Product Order Restrictions - any restrictions for the product

Warehouse Restrictions - are there any warehouse restrictions on the customer or role? 



Additional Information


Multiexcerpt
hiddentrue
MultiExcerptNameFeature Title

Product Restriction Enquiry



Minimum Version Requirements


Multiexcerpt
MultiExcerptNameMinimum Version Requirements

4.37.00


Prerequisites


Multiexcerpt
MultiExcerptNamePre reqs



Self Configurable


Multiexcerpt
MultiExcerptNameSelf Configurable

Yes


Business Function


Multiexcerpt
MultiExcerptNameBusiness Function

Products & Categories


BPD Only?


Multiexcerpt
MultiExcerptNameBPD Only

Yes


B2B/B2C/Both


Multiexcerpt
MultiExcerptNameB2B/B2C/Both

Both


Third Party Costs


Multiexcerpt
MultiExcerptNameThird Party Costs

n/a



Related help

Content by Label
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel = "product-maintenance" and type = "page" and space = "KB"
labelshow-to cms settings

Content by Label
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
titleRelated widgets
typepage
excludeCurrenttrue
cqllabel = "widget" and title ~ "'product reviews'"
labelshow-to cms settings