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Learn more about this feature: Mailchimp Abandoned Cart; Create Abandoned Cart Email |
Mailchimp's Abandoned Cart sends an email with cart contents to the shopper to remind them they can still complete their order.
Set Up Guide
Enable Cart Retention
- Go to Settings → Settings → Feature Management → User.
- Click Configure for Cart Retention Settings,
- Enable Abandoned Cart Restoration (Logged In and Guest Users).
- In Expiry in Days, set the number of days to save cart contents. (Default: 7 days) NOTE - This field is a shared setting for both features Retain Guest User Order When Session Timeout & Abandoned Cart Restoration.
- Click Save & Exit.
- Refresh the dictionary and template. See: cache refresh
Set Up Mailchimp API 3.0 Ecommerce
You must have your Mailchimp List ID and Mailchimp Store ID details.
- Enable Mailchimp API 3.0 Ecommerec in CMS. (Please consult Commerce Vision to complete this step.)
- Set up Postman as below.
Enter Mailing List API Settings
These settings may have already been entered.
- Go to Settings → Settings.
- Go to the Mailing List Details section.
- In Mailing List Provider, select Mailchimp.
- In Mailing List API Key, enter the API key provided by Mailchimp.
- Ensure Mailing List Ecommerce Enabled is ticked.
- In Mailing List Store Identifier, enter your store name.
- At the top of the page, click Update.
Related resources
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