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Cluster Maintenance lets you group products into multiple categories while designating the same product as optional or compulsory in each categorycluster categories that have been created for specific purchasing conditions, for example, school year stationery and book lists. Each product in a cluster is assigned as an optional or compulsory buy for the purchaser through the use of line types.


Table of Contents

Step-by-step Guide To Category Clusters 


1. Switch on Cluster Maintenance

  1. In the CMS, navigate to Settings → Feature Management → Products & Categories and toggle on Cluster Line Type Maintenance.
Info

Once 'Cluster Maintenance' is toggled on in 'Settings', the Cluster LineType Maintenance menu item is available in the Products & Categories menu.  You can also add, edit and delete line types hereselect it to navigate to the Cluster Line Type Maintenance page.  


2. Add Cluster Line Types

A cluster 'line type' is a header you will add products toused to sub-categorise products in a cluster. In our example, we are going to create a the cluster will be a catalogue of school items ('book list') targeting accessed by parents with children of a particular school year. Some products will be compulsory and some others will be optional. So we will create headers for the two line types: 'Compulsory' and 'Optional'. (Note - you can also add create a line type that allows customers to select one product option from two or more productsproduct choices. For instance there may be hardcover and softcover versions of a book title. See Category Cluster Maintenance below.)

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  1. In SettingsCluster Line Type Maintenance, click Configure to go to the 'Cluster Line Type' page.

  2. Click Add New Line Type.

  3. Enter details for Line Type, HTML Prefix, and HTML Suffix.



  4. Click Save. The line type will be listed in the list of line types for the cluster. 

  5. Create any other line types you need. For our example, repeat steps 3-5 to create the 'Optional' line type.

3. Enable cluster for a category

A category has to be enabled as a cluster in its Category Maintenance page. You can set an existing category as a cluster or create a new category first. For our example, we will create a new category, then set it as a cluster. 

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  1. Navigate to Products & Categories → Category Maintenance.

  2. In Add New Category..., enter the category name and click Create. The category will be added to the bottom of the list. 

  3. To turn the category into a cluster, click Edit.

  4. In Enable Cluster, select 'Yes'.


  5. Click Save & Exit. In the Category list, this category is now displaying '0 clusters' instead of '0 products'.

4. Build a cluster for a category


  1. In the Category list, hover over Options for the category and select Cluster.



  2. In Description, add the header for the cluster. For the example, we will add the header 'Compulsory'.

  3. In Type, select a line type. Here, we will select 'Compulsory'. 



  4. To save this line type to the category, click Add None Product.

  5. Repeat steps 2 to 4 for each extra line type you need. For the example, we have added 'Optional'.



5. Add Products to Cluster Types


  1. In the Maintain Category Cluster page, click Edit for the line type you want to add products to. 

  2. In Product Search, type in the name of a product and click Add Product. The product will appear at the end of the list. 



  3. Drag and drop the product under a header. In our example, we will add our first product to 'Compulsory products'.



  4. Repeat steps 2-3 for all the products you want to add to each line type in the Cluster.

6. Edit cluster properties for a product


Each product contains details that define its cluster properties.

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Anchor
Create a 'choose one' cluster line type
Create a 'choose one' cluster line type

Other Cluster Line Types

Create a 'choose one' cluster line type

Apart from compulsory and optional line types, you can configure a line type to contain a list of products from which the customer must select one.  In our example, we want customers to choose between the products Sight Words Readers (CV187) and Sight Words Flash Cards (CV186).

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  1. In the Cluster LineType Maintenance page, create a line type header with an appropriate name, e.g., 'Choose One'. 

  2. Navigate to the Category Cluster (Products & Categories → Category Maintenance), hover over Options next to your cluster and select Cluster.

  3. In Description, enter a header for line type. This does not have to be identical to what the Cluster Line Type was named in step 1.  

  4. In Type, select 'Choose One' (or the name you entered when it was created in step 1). 

  5. Add the products that are associated with this 'Choose One' line type. Make sure they appear under the right line type header. In our example, those products are 'CV186' and 'CV187'.



  6. To associate the two products and to set it so the customer can select one of the two, each associated product's cluster details needs to be edited. Click Edit for one product.

  7. Edit the product details:
      Description: the product name will default but you can change it to something more helpful to your customers if you wish
      Suggested Quantity: enter at least '1' 
      Is Compulsory: check the box
      Tags: add the product code of associated products. Type a product code, then hit 'Enter' on your keyboard. If there are more than one associated product, continue to type in the product code then hit 'Enter' for each one.

    Note

    You must hit return so each product code displays under the field header 'Tags'. To remove a product code, click on the 'x' next to a product code.



  8. Save your changes.

  9. Repeat steps 6-8 for each associated product.

  10. The system will advise you that you will need to refresh the Cache Management.



  11. Click Save and Exit, then navigate to Settings → Cache Management,

  12. Next to 'Product Cache', click Clear Cache.



  13. When the process is complete, click Close.

Additional Information

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Minimum Version Requirements


Multiexcerpt
MultiExcerptNameMinimum Version Requirements

4.17.00


Prerequisites


Multiexcerpt
MultiExcerptNamePre reqs

--


Self Configurable


Multiexcerpt
MultiExcerptNameSelf Configurable

Yes


Business Function


Multiexcerpt
MultiExcerptNameBusiness Function

Products & Categories


BPD Only?


Multiexcerpt
MultiExcerptNameBPD Only

Yes 


B2B/B2C/Both


Multiexcerpt
MultiExcerptNameB2B/B2C/Both

Both


Ballpark Hours From CV (if opting for CV to complete self config component)


Multiexcerpt
MultiExcerptNameBallpark Hours From CV (if opting for CV to complete self config component)

Contact CV Support


Ballpark Hours From CV (in addition to any self config required)


Multiexcerpt
MultiExcerptNameBallpark Hours From CV (in addition to any self config required)

Contact CV Support


Third Party Costs


Multiexcerpt
MultiExcerptNameThird Party Costs

n/a


CMS Category


Multiexcerpt
MultiExcerptNameCMS Category

 Category Maintenance



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Macro Instructions for carrying Article Information through to Feature List

Minimum

Version

Requirements

BPD

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CMS Category

B2B
B2C

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Feature Description

(Written for our customers and can be pasted into comms sent to them)

Additional info

Pre-Reqs/
Gotchas

Self Configurable

Ballpark Hours
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(if opting for CV to complete self config component)

Ballpark Hours
From CV

(in addition to any self config required)

Third Party Costs

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