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Web scraping is increasingly used to extract content and data from a website, often automated via bots and other automated meanscrawlers. For instance, competitors may target your site by scraping or copying contentsto retrieve content for various reasons. To discourage scraping of your Customer Self Service eCommerce Platform site, you can enable a setting that helps detect suspicious IP addresses . These addresses can be temporarily restricted and temporarily restrict them from accessing your site. Administrators can view the list of restricted IP addresses and remove them if needed.    A suspicious activity report can be set up and emailed to specific recipients to enhance monitoring.    

How it works

IP addresses are flagged as suspicious when they access a special trap route on your site since the usual browsing or purchasing customer or website visitor would not go to this 'hidden' page.         

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To delete an IP address, tick its Delete checkbox, then Save or Save & Exit.

Send suspicious activity report

You can set a suspicious activity report (CSV file) to be emailed to specific recipients at regular periods. 

1.  Navigate to Settings → Feature Management → System.
   
   
2. Toggle ON Suspicious Activity, then click Configure. 
   
   
3. In the Suspicious Activity Settings screen, to enable the feature for your site, toggle ON Enable Periodic Report Email. 
   
   
4. To set task date/time and frequency, enter Scheduled Task Settings.
   Schedule Start Date: select the date and time the system will run the suspicious activity task.
   Report every N Minutes: enter the frequency (in minutes) the report generates.
   
   
5. Report Data Query Parameters helps to monitor unusually high traffic activity on your site.
   Time Period Minutes: enter the period for monitoring. Default: 60min 
   Pages Per Time Period: enter the number of pages accessed per the time period entered to be included
   Pages Per Session: enter the number of pages accessed per session to be included
   
   
6. Report Email Settings sets information about the report recipient(s) and email message. 
   Send to Email Address: enter one or more email addresses (CHECK)
   Email Subject: enter subject title for email. Default: Suspicious activity report
   Email Content: edit the message body in the editor as required.  Default: Attached is the suspicious activity report data.

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