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Info
titleIs this feature disabled?

Image AddedThis feature needs to be switched on for your site by Commerce Vision. Implementation also requires consultation with Professional Services.

Overview 

The Create custom email notification templates with the Generic Email Notifications feature allows you to create customised email templates based on existing ones.. Each template is linked to a notification type so keeping track of them and testing them is easy.  


Panel

On this page:

Table of Contents



Step-by-

Step

step guide

1. Enable and configure feature

  1. Go to SettingsSettings → Feature ManagementContent.

  2. Ensure Generic Email Notifications is enabled, then click Configure. 
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  3. Configure Generic Email Notification Settings.
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  4. To enable this feature on your site, in General Settings, toggle ON Enable Generic Email Notifications.
 



  1. In Default Email Subject, enter a default email subject
to display
  1. for generated emails.

2.

Create

Add a Notification Type

  1. Go to the Notification Types section.

  2. Click Add Notification Type.

  3. In Notification Type, enter a description
for
  1. of the email notification type.
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  1. In Email Subject, enter the email subject
to display in the email
  1. for the notification type.

  2. Click Save.

3. Specify Email Template

  1. Go to the Email Templates section.

  2. Click Add New Email Template.
  3. Create the new email template in the New Email Template popup. In Template Name, enter a unique name. It cannot be the same as an existing email template. 



  4. In Email Template to Copy, select an existing email template as a base. 
  5. Click Save. Once saved, the new template ID Id (Identifier as a guid) can be copied to clipboard and the template . NOTE - The use of the Id is for Commerce Vision implementation.


  6. Edit the template as you need. Created templates are stored in ContentEmailsMisc. But they can be accessed directly by selecting clicking Edit Template next to the email template name.
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    TIP - Email templates created here can only be accessed if this feature is enabled.

4.

Use Custom

Test Email Template (optional)

Note

Email templates created here are available in ContentEmail TemplatesMisc.

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When the User submits the registration form, they are alerted that a verification email has been sent.  
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The email they receive contains a link to verify and activate their account. 
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If this email template comes with an attached document, e.g., a quote attached email, it cannot be tested using the Test Email feature.


Once you are in the email template, you can test it. 

  1. Click Test Email
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  2. In To Email, enter the email address of the recipient who will receive this email. 
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  3. In Notification Type, if not filled, enter the name of the notification type (exactly as in the Notification Type field when it was created). 

  4. Template Data should have been filled already.

  5. Click Send Test Email.

Additional Information
  


Minimum Version Requirements


Multiexcerpt
MultiExcerptNameMinimum Version Requirements

4.

36 Multiexcerpt includeMultiExcerptName4.27PageWithExcerptLTS 2021 actual min. versions

37


Prerequisites


Multiexcerpt
MultiExcerptNamePre reqs

--


Self Configurable


Multiexcerpt
MultiExcerptNameSelf Configurable
Yes

No


Business Function


Multiexcerpt
MultiExcerptNameBusiness Function

Content Management


BPD Only?


Multiexcerpt
MultiExcerptNameBPD Only

Yes


B2B/B2C/Both


Multiexcerpt
MultiExcerptNameB2B/B2C/Both

Both


Third Party Costs


Multiexcerpt
MultiExcerptNameThird Party Costs
n/a


Related help

Content by Label
showLabelsfalse
max5
spacesKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel in ("template-email","user-website") and type = "page" and space = "KB"
labelsUser password

Content by Label
showLabelsfalse
showSpacefalse
titleRelated widgets
excludeCurrenttrue
cqllabel = "widget" and title ~ "B2C Registration Verification"

Content by Label
showLabelsfalse
showSpacefalse
excludeCurrenttrue
cqllabel = "widget" and title ~ "register"