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Overview


Customer Self Service (CSS) can easily be configured to accept a variety of online payment types

Payment TypeExampleDocumentation

Order Payments

(pay at checkout)

Account Payments

(pay outstanding invoices)

Can Apply SurchargeAttracts Merchant FeeHold Payment Until Receipt
Credit Card


(tick)(tick)(tick)(tick)N/A
PayPal / PayPal Express

(tick)(error)(tick)(tick)N/A
BPAY


(tick)(tick)(tick)(tick)(tick)
EFT / Direct Deposit


(tick)(tick)(tick)(error)(tick)
Buy Now, Pay Later

(tick)(error)(error)N/AN/A
Account Payment

(tick)N/A(tick)(error)N/A


Reconciliation

Payment transactions are processed on CSS during checkout, then integrated to PRONTO.  

For reconciliation purposes, these payments are posted to a clearing account over the course of the day. For information about this process, see:


Account Payments (i.e. payment of outstanding invoices) are handled in line with the payment method used (Credit Card, EFT, PayPal) with regard to transaction posting. Cash Receipts are matched to the relevant PRONTO invoice by Reference. 

Example: Online payment of Order No. 10379821:

  1. The Order has a Reference of 642898.  
  2. The invoice is paid online by Visa card. 
  3. The Cash Receipt comes through to PRONTO with a receipt number (INTERNET REC1721-V), and a Reference matching that of the original order (642898). 

If multiple invoices had been paid at once, the Cash Receipts would all have the same receipt number, and unique References in line with the sales orders to which they were linked. 

For BPAY and EFT transactions, payment is generally confirmed before the order is released. For further information, see: 

Contra Accounts 

For the purposes of journaling Cash Receipts, a Contra debtor account may be used instead of a General Ledger (GL) clearing account.  Read more about this method here - Using a Contra Account for Online Payments instead of GL Account.



Additional Information


Comparing: Credit Card / PayPal / PayPal Express / BPAY / EFT / Direct Deposit / Account Payment / Buy Now, Pay Later

Minimum Version Requirements


**.**.**

Prerequisites


--

Self Configurable


Yes

Business Function


Payment Types

BPD Only?


No

B2B/B2C/Both


Both

Ballpark Hours From CV (if opting for CV to complete self config component)


Contact CV Support

Ballpark Hours From CV (in addition to any self config required)


Contact CV Support

Third Party Costs


Fees Apply

CMS Category


 CMS Category

Related help


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