Orders paid by Direct Deposit (EFT) and BPAY will be placed on hold online until payment is confirmed. After payment confirmation, the orders must be released.
Step-by-step guide
To Release EFT/BPay Orders:
- Login as an Administrator.
- Navigate to 'Accounts' --> 'Release Payments' (ReleaseCustPayments.aspx).
- Filter the results by selecting 'EFT/Bpay Payments only' from the 'Transaction List' drop-down.
- Select the payment that has been received by ticking the box in the first column of the record.
- Repeat Step 4 for all verified payments.
- Click the 'Release Payments' link at the bottom of the page.
For payments that have not been received (over a period of time), you can use the 'Reject Payments' option to remove them from this list.
This site behaviour can be changed by turning on 'Auto Integrate BPAY EFT Order Payments' under 'Settings' --> 'Orders' --> 'Credit Cards'. When this setting is ticked, orders will be integrated immediately, without confirmation of payment.
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