How do I create a checkout message

Checkout messages are used to display messages to the user when they are checking out. Some examples of checkout messages are:

• Certain rules and regulation to be taken into account when purchasing certain products, ie hazard substance warnings 
• Changes to order over holiday periods
• Expected shipping delays on certain products
• When a checkout message is displayed, there is is an option for a confirmation box to be added so that the user must acknowledge the message before continuing.

Checkout messages are shown to all users at the checkout stage but they can be configured so that the message is only shown when certain criteria is met. 
Some examples for criteria that can be set up to limit when a checkout message is shown:

• Orders with products from a specific category;
• Specific customers;
• Orders containing specific products;
• Orders over/under/between certain dollar val

Step-by-step guide 

To Set Up a Checkout Message:

1. From the Administrator Role, under 'Settings' click on 'Checkout Message' or navigate to: 'CheckoutMessageMain.aspx
2. Click the 'New' button on the grid to start creating the checkout message
3. Enter the 'Sort Code/Mask' to define a product category. Enter '%' for all products, leave blank if using an 'OverRide Query'
4. Set 'Is Plain Text?'
   1. 'Checked'; The message in plain text and will be displayed as is
   2. 'UnChecked'; The message is HTML and will be displayed as rendered HTML code
5. Set 'Requires User Confirmation'
   1. 'Checked'; Displays a checkbox that the user must enable before being allowed to continue
      
   2. 'UnChecked'; Message is displayed, user does not need to enable to continue
      
6. Set 'Applies to Mode' to indicate a message to appear for B2B, B2C or both user roles
   
7. Select the 'Top Template' if applicable
8. Select the 'Field Group Name' if applicable
9. Select 

10. From the Administrator Role, go into *Checkout Message Maintenance*. To do this:

Related articles