In some situations you may want to make entry of an Order Reference either mandatory or optional per customer/account.
This page only applies to a B2B Environment, A customer references is never mandatory in a B2C scenario.
Step-by-step guide
To set-up the Customer for Mandatory or Optional Order Reference Entry
- Login as an administrator
- Go to the customer maintenance page
- Enter the account/customer code, click enter and select the customer in the results
- Click the Customer Details tab
- Click Modify
- Check or uncheck the "Is Order Reference Mandatory" checkbox as needed
Related articles
